Counseling at UNE

Counseling can be sought for a variety of reasons — stress; anxiety; depression; adjusting to college or a new academic program; relationship issues; loneliness/homesickness; loss of confidence or self-esteem; food, eating, and body issues; sexual issues; alcohol/drug use; anger management; difficult family situation; grief/loss; sleep issues; sexual assault — and everyone expresses their concerns in different ways.

Appointments

Individual counseling sessions are typically 50 minutes long. Before meeting with a counselor you must complete Consent for Treatment and Confidentiality forms in addition, you will be asked to complete an initial assessment.

Your First Appointment

You can generally be seen within a week of your initial request. Under emergency circumstances, you can often be seen on the same day. It is important to us that students who seek our services do so out of their own choice, so we require all students to make their own appointments.

During the first session, your clinician will help you clarify and facilitate a method of dealing with your concerns. Based on the information presented, they will discuss recommendations for continued health and wellness. If needed, your counselor may discuss referrals to services off-campus.

Scheduling

You may schedule an appointment by emailing, calling, or stopping by our office. You will be asked to complete confidential forms prior to your first visit. These include an Informed Consent form and answering some questions about your concerns, which takes about 10–15 minutes.

Cost

As a UNE student, there is no fee for you to use the Student Counseling Center. Your health insurance company is not notified or billed for our services.

Services

Counseling sessions are confidential, and not part of your academic record.

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Crisis Response

An off-campus resource, available 24 hours/day at 1 (888) 568-1112.

Suicide and Crisis Lifeline: Call 988 or text “Home” to 741741.

If you are a Portland or Biddeford campus-affiliated student and are currently experiencing a mental health crisis, you can reach UNE’s on-call counselor by calling (207) 602-2549 and then pressing 6.

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Individual Counseling

Counseling services are made available to current matriculated UNE students in campus-based/on-campus programs.

Sessions are scheduled by appointment, and we respond to emergencies and crises.

Appointments are in-person on both our Biddeford and Portland campuses. Virtual telehealth appointments are available if needed.

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Consultation and Outreach

Our staff is specially trained in group dynamics, conflict resolution, and interpersonal communication.

We provide consultation to students, staff, and faculty groups. Our counselors are also available to offer training and various workshops to faculty, professional staff, and students of the University community.

Confidentiality

The counseling relationship is completely confidential within the legal and professional guidelines of the State of Maine and the American Counseling Association.

Information shared with us is kept separate from academic records and will not be released without your written consent, with the following exceptions: if there is an indication of harm to self or other, if there is an indication of abuse to a child or incapacitated elder, or if the court subpoenas the record.

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Contact

Hours

Monday–Friday
8 a.m.–4:30 p.m.

Our first counseling session of the day begins at 9 a.m. and our last session of the day begins at 3 p.m.

Biddeford Campus

bcstudentcounseling@a220149.com
Petts Health Center
(207) 602-2549

Portland Campus for the Health Sciences

pcstudentcounseling@a220149.com
Second Floor Linnell Hall
(207) 602-2549

Accommodations can be made if a disability prevents a student from accessing our offices.